Hilton Garden Inn Freeport Downtown

Very clean. Easy walking into main village area of Freeport. Ample free parking. Room was very well appointed for a hotel. Fridge, microwave, kuerig, and shower amenities mounted in shower including shampoo, conditioner, and body wash. Bed was comfortable with nice pillows and great bedding. There is a bar area off main lobby open 5-9pm. A full breakfast is available for a fee. $12.95 at this writing. They do offer limited room service. Nice pool and everything is well maintained. Staff is always friendly! Will defintely be returning.

Breakfast was good but a bit pricey for selection. Confusing menu. Be sure to ask for an explanation as the pricing is muddled especially if you want hot buffet items. We were told nothing about how to get them when ordering buffet. I love the location to the village. The hotel is clean, the staff is friendly and helpful. Great bartender! Have already booked for next year's festival.

When we checked in the reservation we made via Booking did not push through to the Hotel so we had to wait at the front desk for quite a while Booking customer service worked on their end to resolve the issue. After that was fixed (thank goodness the hotel had available rooms) the manager on duty, Peter, was so overly apologetic and offered us a free room upgrade. I thought this was exceptional service considering the issue was with Booking.com and not with the hotel. Pete was so very helpful, walked us through everything and offered us the upgraded room. We always stay here when we're in Freeport and this experience was truly outstanding.

Breakfast was good, although we’re used to complimentary breakfasts. Location was great.

Did not eat at hotel, because previously had eaten there and found it expensive