When we checked in the reservation we made via Booking did not push through to the Hotel so we had to wait at the front desk for quite a while Booking customer service worked on their end to resolve the issue. After that was fixed (thank goodness the hotel had available rooms) the manager on duty, Peter, was so overly apologetic and offered us a free room upgrade. I thought this was exceptional service considering the issue was with Booking.com and not with the hotel. Pete was so very helpful, walked us through everything and offered us the upgraded room. We always stay here when we're in Freeport and this experience was truly outstanding.
Christine
Maret 2023
Located in Freeport downtown near all the shops and outlets. Walking distance to all attractions. The hotel is a typical Hilton hotel. There is a bar where you can get some food at night. Adequate but not a restaurant per se.
Catherine
November 2022
Although the breakfast was significantly reduced (Covid) compared to past visits, it was quite good. There is now a good selection of snacks of all sorts as well as small things to prepare in a microwave. The staff is great, and the rooms are always exactly what is expected at Hilton property. Relaxing well prepared rooms.
Holly
Juli 2022
We love this hotel & location is perfect ! The staff is great & so friendly .. great breakfast & I love the sitting area with the couches & fireplace .. HOT fresh coffee in the morning .. so cozy .. we come every year for our LL Bean shopping spree .. we truly look forward to seeing our breakfast girls Sylvia & Amber & Peter at the front desk .. they are the nicest people so hard working & such dedicated employees & the Hilton is very lucky to have them .. Can't wait for next year xx
Paula
November 2022
This Hilton location is close to all Freeport amenities and restaurants. With a fitness room, pool & hot spa it is the best place to check all the boxes. Relaxing and comfortable. There os a full service restaurant for breakfast and on weekends dinner if you do not wish to explore off site.
Teresa
Maret 2023
The location was great to all the shopping 🛍 it was nice to be able to walk vs. Drive to the shops.
Angie
Januari 2023
location
Heather
Januari 2023
Location was great. Easy to walk to the stores and restaurants. Also close to major roads to explore other areas. Some reviews complained about the train but it didn't bother me at all. Room was comfortable and staff was very nice.
Stacey
Juni 2022
LOVELY FACILITY.
Kenneth
Agustus 2023
Thank you for being dog friendly!
Bertelsen
September 2023